Returns are accepted within the first 30 days of purchase and only where the product is unopened or unused. Refunds will be provided on the product receipt. Please note that shipping charges are not refundable.
Under US Food laws, food items are not returnable or refundable unless found to be out of date or the wrong item was shipped.
Please contact us before returning an item. We will not accept any returns unless you first contact us., example below:
You may return any unopened Brand New product within 30 days of your product`s shipping date. Shipping and Handling Charges are NOT refundable. Please note that All returns must have an RMA#.
DEFECTIVE PRODUCTS:
You may return all defective products (after receiving an RMA#) for credit or exchange within 15 days from the date of shipment. If part of a product is defective, please return the whole product, including all manuals and accessories, in the original packaging. If one of these terms is not met there will be up to a 20% restocking fee. If you choose to return a defective unit for a refund, the shipping and handling charges are nonrefundable.
Warranty is voided if serial tags, receiving numbers, product stickers, or manufacturer seals have been removed, altered or tampered with. Warranty is voided due to mishandling, improper use, or defacing of the product.